Practical Information

Groups without a guide/escort are not allowed inside the Basilica. The presence of at least one guide is compulsory for tours to take place.

Once the voucher has been purchased, it is not possible to change the date or time of entry.

It is possible to add people to the group by paying the difference of the voucher by credit card on the day of the visit.

Example: having purchased a voucher of 700 € for a maximum of 30 people. You will pay, if the day of the visit the group consists of 31 to 50 people, the difference of 300 €. If the group consists of 51 to 100 people the difference of 1,300 €.

Groups with more than 100 people are not allowed.

Please arrive at the Porta dei Fiori (entrance for Mass found in Piazzetta dei Leoncini) 5 minutes before with your guide/escort. The reception staff will let you in through the most appropriate entrance depending on high-water conditions or any construction works taking place in the Basilica.

The reception staff will collect the voucher and scan the QR-CODE at the turnstile for each guest present.

The start time of the visit is the time chosen when purchasing, and is stated on the voucher. It is necessary to be punctual in order to give all visitors the best experience

The duration of the visit is a maximum of one hour (including entry and exit)

Clothing and conduct must be in keeping with the religious nature of the building.

Purchased tickets are always available in the area: Login - My Account - Order History.

Select date, time-slot on the right (if the slot is grey, it is not available); then, proceed by selecting 'add to cart'.

For further information, email us at: visiteserali@procuratoriasanmarco.it

Backpacks and/or luggage larger than 40 cm x 30 cm x 20 cm are not allowed.
Trolleys are not allowed under any circumstances.
Security personnel may refuse entry to non-compliant backpacks and/or baggage.